DobroDesk Help Center
Publish a customer Help Center
Turn approved public FAQs into a searchable Help Center with collections.
What you'll achieve
Customers can browse approved answers and open each article at a stable URL.
Prepare public articles
Open Admin > AI & Automation > Knowledge sources.
Under Create source choose Source kind > Public FAQ and enter a clear Source name.
Add the Customer question, Approved answer, Locale and Help Center collection.
Enable Widget-safe only when the answer is ready for customers.
Select Create source. To publish an imported article draft, open it, review the text and select Publish article.
Review or restore an earlier version
Select an existing Public FAQ in Knowledge sources.
Review its version history below the editor.
Select Restore on the version you need.
Review the restored content then publish it when it is accurate.
Restored versions are always drafts. AI and widget access stay off until a teammate reviews and publishes them again.
Open and check the Help Center
Open Admin > Channels > Website widgets.
Find the active integration and select Open Help Center.
Search for an article and open its dedicated page.
Check the collection, locale and contact support email.
Custom Help Center domains are shown as Coming later. The hosted DobroDesk URL remains the supported path for launch.